This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.
Empowering Home Care Solutions is required by law to maintain the privacy of protected health information and to provide you adequate notice of your rights and our legal duties and privacy practices with respect to the uses and disclosures of protected health information (45 CFR § 164.520). We will use or disclose protected health information in a manner that is consistent with this notice.
The registry maintains a record (paper/electronic file) of the information we receive and collect about you and of the care we provide to you. This record may include physicians’ orders, assessments, medication lists, medical history, plans of care, authorizations for care, progress notes and billing information.
Your Rights
You have the right to:
Get a copy of your paper or electronic records.
Request corrections to your records.
Request confidential communication.
Ask us to limit what we share.
Get a list of those with whom we’ve shared your information.
Get a copy of this privacy notice.
Choose someone to act for you.
File a complaint if you believe your privacy rights were violated.
Our Uses and Disclosures
We typically use or share your information to:
Provide care and services: We may share information with caregivers and care coordinators to deliver appropriate home care services.
Run our operations: We use health information to improve the quality and coordination of our services, such as quality improvement activities, audit functions, evaluating registry performance, credentialing activities, and performance improvement initiatives.
Bill for services: We may share your information with insurers, Medicaid, or other payers to receive payment for your care.
We may also share your information when:
Required by law.
For public health and safety (e.g., abuse reporting, emergencies).
For health oversight activities (e.g., audits or inspections).
In response to court orders or legal requests.
To avert a serious threat to health and safety.
For Workers’ Compensation purposes.
We do not use your information for marketing or fundraising without your written permission. We do not sell your information.
Our Responsibilities
We are required by law to maintain the privacy and security of your protected health information.
We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
We must follow the duties and privacy practices described in this notice.
We will not use or share your information other than as described here unless you tell us we can in writing. You may revoke permission at any time.
We are permitted to use or disclose information about you without consent or authorization provided you are informed in advance and given the opportunity to agree to or prohibit or restrict the disclosure in the following circumstances:
To a family member, relative, friend, or other identified person, the information relevant to such person’s involvement in your care or payment for care; to notify family member, relative friend or other identified person of the individual’s location, general condition or death.
Other uses and disclosures will be made only with your written authorization. Your authorization may be revoked, in writing, at any time, except in limited situations.